Data Protection
Last updated: 25 September 2026
1. Our Commitment
Suspension Surgeon is committed to protecting personal data in line with UK GDPR, DPA 2018, PECR, and DUAA.
2. How We Protect Data
We use:
- Secure servers
- Encryption
- Password‑protected systems
- Restricted access
- Safe disposal of records
- Regular data‑handling reviews
3. How We Use Data
Personal data is used for:
- Enquiries
- Quotes
- Suspension servicing
- Dropper post servicing
- Courier collection and delivery
- Customer communication
- Legal and accounting obligations
4. Sensitive Information
We do not collect or store medical or sensitive personal data.
5. Data Retention
Data is kept only as long as necessary for servicing and legal requirements.
6. Staff Responsibilities
All staff handling personal data must:
- Maintain confidentiality
- Use data only for legitimate purposes
- Follow data‑handling procedures
7. Your Rights
You may access, correct, delete, restrict, object, withdraw consent, or request portability.
8. Contact Us
Email: [email protected] Phone: 07940 101929
9. Data Protection Complaints
If you have concerns about how we process your personal data, please contact us in the first instance using the details provided on this website.
We will acknowledge your complaint within 30 days and investigate the matter promptly.
We aim to provide a full response without undue delay.
If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113